Windows 10 Resolution Problem 1024×768

Windows 10 does not allow you to set a higher screen resolution than 1024 × 768? Is the image stretched out on the monitor or laptop? No widescreen permissions to choose from? Do not worry, this can be fixed.

Windows 10 updates include not only system components and new features, but sometimes also drivers updates such as graphics cards or other devices. It may happen that the drivers provided by Microsoft do not work as they should. And as a result, the graphics card will start displaying the image in poor resolution. Installing the latest drivers from the manufacturer’s website does not help, because the system still overwrites the driver itself.

This was experienced by many users who have several older laptops and computers with ATI Radeon HD 4000 and older graphics cards. As a result of the update, there are problems with older Radeon cards that will no longer display widescreen resolution. Only basic screen resolutions are available, such as 640 × 480, 800 × 600, and 1024 × 768. How to fix it?

Step #1: Disable automatic driver updates in Windows 10

First of all, you should disable automatic driver updates through Windows 10, because this is the source of problems in this case. The system constantly overwrites the manufacturer’s driver on its own from the Windows Update database, which causes problems.

To do this:

  1. Open the “Explorer” window.
  2. In the left side menu, right-click the “This Computer” tab and select “Properties” from the pop-up context “Properties”
  3. A new window will appear with the name “System”. Again, pay attention to the left side of the window with a list of available tabs.
  4. Click here on the Advanced System Settings “Properties”
  5. A new window will appear with the name “System Properties”.
  6. Go to the “Hardware” tab.
  7. Click the “Device Installation Settings” button.
  8. In a new window, you can choose whether the system should automatically install the manufacturer’s applications and device icons.
  9. This option also includes drivers for specific devices, such as ATI Radeon or NVIDIA GeForce graphics cards. Select the “No” option.
  10. If the system asks you to restart, agree to it. Now, the system will no longer automatically install a new driver, which causes resolution problems. Now we need to restore the original driver for our video card so that the problem can be resolved.

Read: Windows Rollback Loop After Windows 10 Update (Fix)

Step #2: Restore The Original Video Driver

First, try to do this in the easiest way, that is, using the device manager.

  1. Go to the control panel in Windows 10 (if you don’t have a tile attached for it, you can find it using the search bar).
  2. Then go to the “Device Manager” tab.
  3. In the device manager window, expand the “Display Adaptors” tab and find your card in the list.
  4. Double-click it to view the details.
  5. In the new window with information about the graphic card, go to the “Driver” tab and use the “Update driver” option.
  6. The system should automatically restore the original driver that previously worked correctly, and since we turned off automatic driver updates in the first step, we are sure that it will no longer be overwritten.
  7. Immediately after the driver is restored, the screen will turn a little red and then return with the correct resolution.

Note: If the “Update Driver” option from the second step does not work, then you must first completely remove the current drivers, and then manually install the original using the official installer from AMD or NVIDIA.

If you have an AMD Graphics Card, Follow these steps:

If you have a Radeon graphics card, download the AMD CleanUninstall Utility program. This is the official driver removal tool for Radeon cards. Run this program, click “OK” to confirm the removal of the drivers and wait a bit. After a moment, a summary window appears. Click “Finish” and confirm the restart of the computer. Now you need to install new drivers.

If you have a Radeon HD 2000, 3000, or 4000 series, download the AMD Catalyst ™ 13.4 Legacy Brand Driver.

After installing the drivers, the resolution can be restored to the desired value, compatible with the built-in resolution of the monitor or laptop.

If you have an Nvidia Graphics Card, Follow these steps:

Open the “Geforce Experience” application. If you do not have this application in your system, you must download it from the internet as it provides the easiest method to update drivers. Once you are in the Geforce experience app, click on the “Drivers” tab. Here you can see the details of your current installed driver. Now, there should be an update available for you. Click on the green “Download” button to start the driver download. The driver will now be downloaded in your system. Once the download is completed, click on the “Express Installation” option to install the driver. The driver will be installed in your system afterward. After the installation, you must reboot your system.

After the reboot, you will be able to set your desired resolution.

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